Shara is an amazing realtor. It was a pleasure working with her in my home buying process. She is very attentive, informational, and caring. I would definitely recommend her to anyone looking to buy a home.

My homebuyer experience with Shara has been amazing. She is very attentive, informational and caring.She has been there throughout my home buying process and even after. I would definitely recommend her to anyone looking to buy a home.

Today, June 1, was supposed to be my move-in day. The property I am renting is managed by 360 Realty & Property Management, and my point of contact throughout the process has been Tashara Shepard. After driving approximately 40 minutes to pick up my keys, I was informed that I could not take possession of the property because a payment I sent last week had allegedly not posted to the recipient’s account. I then contacted my bank for clarification and was advised that my $2,250 payment was completed on May 27 and credited to the recipient’s account on May 28. Despite providing this information, I have been unable to get a clear explanation regarding the status of my payment or when I will be able to receive my keys. Multiple messages requesting updates have gone unanswered, leaving me unable to move into the property as scheduled. This delay has also created additional complications, as I have furniture scheduled for delivery tomorrow. If I am unable to access the property, I may incur redelivery fees and other unnecessary expenses. What has been most frustrating throughout this process has been the lack of communication and the inability to reach someone who can promptly resolve the issue. A move-in day should not involve this level of uncertainty, especially when payment records indicate that the funds were successfully delivered days ago. I hope this matter is resolved immediately, but based on my experience so far, prospective tenants should carefully consider the communication and responsiveness they may encounter during the leasing process. **UPDATE** It was brought to my attention that Shara failed to follow proper protocol and instructed me to send my first month’s rent payment to an account that she did not have access to. Additionally, she was not forthcoming about the efforts being made to locate the payment or resolve the issue. After my realtor contacted the brokerage directly, the missing payment was located within a matter of hours. This raises serious concerns regarding the level of diligence, communication, and professionalism exercised throughout this transaction. Unfortunately, Shara’s lack of urgency and failure to properly address the situation created unnecessary delays and hardship. As a direct result, my 13-year-old daughter and I were left displaced without a place to stay on what was supposed to be our scheduled move-in date. Throughout this process, I consistently acted in good faith and fulfilled my obligations in a timely manner. It is extremely disappointing that circumstances beyond my control, coupled with inadequate handling of the situation, resulted in such significant disruption to my family.